FAQ

A safe deposit box is an individually stored container held within a highly secure and private vault, only accessible by the key holder. They are used to store valuable possessions and documents that you might not wish to keep at home. At Blackmerian Vaults, you can guarantee the ultimate security for the contents of your safe deposit box.

To open an account with Blackmerian Vaults, we will need suitable proof of ID (including a current valid passport or valid Driving licence, and a utility bill dated within 3 months). Photocopies are not accepted.

At Blackmerian Vaults, we provide the option for you to have up to four applicants on your account. They can be family members or close friends.

Safe deposit boxes are mainly used for valuable, precious or irreplaceable possessions, as well the storage of gold bullion and the safekeeping of important documents. Contact us for a more in-depth description of what you can keep in your safe deposit box.

The contents of your safe deposit box are completely private. Only you know the contents of your box.

To offer our customers the ultimate privacy, we offer private viewing rooms inside the vault.

Please click here for our opening hours

Our open hours are 9.30am – 5.30pm on Monday to Friday, and 11am to 3pm on Saturday and Sunday. For security purposes, the latest permitted entry time is 15 minutes before advertised closing times.

You cannot access the vault outside of work hours. Once the doors are locked, they are secure until the next business day.

You receive two keys when you open a safe deposit box with Blackmerian Vaults. A $100 refundable key deposit fee is required, and we will keep one copy of your key in our possession.

Our copy will only be used to facilitate a transfer to your nominated beneficiary in the event of the holders passing. If you lose your keys, we advise you to come and have the lock replaced for your safe deposit box to keep the security of your contents as tight as possible. Charges may apply.

Unparalleled Security, State of the Art Techonology and Customizable Options to start. However your privacy and need for discretion make us the best choice to house your most precious and sacred valuables.

Depending the type of contract you signed with us your chosen beneficiary will be contacted and provided instructions on how to take receipt of your box .

Blackmerian Vaults are pleased to be able to offer all our customers exclusive and bespoke safe deposit box insurance policies. We have teamed up with market leading insurance firms who specialize in insurance for the Safe Deposit Box Industry.

Please click here to get an online quote

We offer a number of insurance policies for your valuables at Blackmerian Vaults, one being insurance to cover your valuables off-site for a period of time.

We are located in one of the most prestigious locations in the financial district. We are situated in a discrete facility with a state-of-the-art 6 level security system, with private parking available for our customers.

For our pricing details, please head over to our Prices Plan page where you’ll find all the necessary information. We accept most major forms of payment, including cash and crypto.

We offer Document Safekeeping as one of our services, where we can store your documents under the tight security of our vaults. To find out more about this service, have a look here.